Frequently Asked Questions

How do I register for an auction?
To place bids in an auction on weserhalle.com, the first step is to Signup or register. To begin this process, select ‘Login’ in the website menu. Once you’re registered and logged in, simply navigate to the auction artwork page. Happy bidding!
What is the starting bid/estimated value?
Each artwork has two prices – the estimated value and the starting bid. The estimated value is the price the artwork would regularly sell for. The starting bid is usually without exception, between 25 – 50 % below their normal gallery price aka the estimated value. Which means that each lot presents the potential to buy a great work of art, and directly support the artist. Of course, the final selling price may wind up above the estimated value, but that only means that other bidders are very keen on the work—Good luck out there!
How do I place a bid?
Bidding is easy with Weserhalle’s automatic bidding system. Once you’re logged in, navigate to the artwork you’d like to bid on, select any bidding amount greater than or equal to the minimum bid shown, then click the “Place a Bid” button. This will automatically place a bid for you at the next increment and save the amount you entered (if higher) as your maximum bid. Don’t worry—we won’t let you bid against yourself. You will be notified via email each time you are outbid.
How do your bidding increments work?
Bidding increments determine the amount of the next bid that can be placed. Increments are based on the current bid and increase as bidding goes up. Our bidding increments are:


Under €250: 1€
€250—€499: 5€
€500—€999: 10€
€1,000–€1,999: 25€
€2,000–€4,999: 150€
€5,000–€9,999: 100€
€10,000 and above: 250€

Why was I immediately outbid?
If you are outbid immediately after placing a bid, it’s likely that another bidder is using ‘Max Bid’ (maximum bid) and has a maximum limit higher than yours. You’ll need to increase your maximum limit in order to be the highest bidder. Max Bid is explained further below.
What is a Max Bid?
The Max Bid (maximum bid) feature allows you to set the highest price you are willing to pay for the selected artwork. Our bidding system will then take care of the process, outbidding other bidders by the incremental value up to but not exceeding your maximum bid. Entering a Maximum Bid does not necessarily mean you will pay that price, and you may pay less.
What is the Watchlist all about?
If you’re curious about an artwork but not ready to make a bid, you can add the item to your watchlist. You will be notified of the bidding activity on the selected artwork via email.
Will I receive email notifications?
Bidders will receive an email to confirm when their bid has been received, and an email to notify them when they are outbid. After the auction, winning bidders will also receive an email to notify them of their winning bid. Please be sure to register with a valid email address and to check your email frequently during an auction to make sure you receive all relevant updates.
How do payments work?
Winning bidders will receive an email after the auction with instructions for how to checkout and pay for purchased items. We’ve got you covered; we can process credit cards, PayPal and direct bank transfers.
What about tax?
keep in mind that the prices do not include VAT (7% in Germany) and also do not include shipping costs. If you live outside the EU VAT taxes will not apply to the final sales price but you may need to pay import taxes.
How does the delivery work?
The cost of delivery is in addition to the price of the artwork, and will vary depending on your location and the size of the work. This will be arranged once we have received payment for the artwork. Collection from the gallery is also possible. The delivery prices include packaging.


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