Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Ben Hammond, Weserhalle, Weserstraße 56, 12045 Berlin, Germany, phone +49 176 77683541, email info@weserhalle.com) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.
You can also exercise your right of withdrawal online at weserhalle.com/withdraw. If you use this online function, we will send you an acknowledgement of receipt on a durable medium (for example by email) without undue delay, with information on the content of your withdrawal statement and the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us at Weserhalle, Weserstraße 56, 12045 Berlin, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods. For goods that cannot normally be returned by post because of their nature, the cost is estimated at a maximum of approximately EUR 45.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
When there is no right of withdrawal
There is no right of withdrawal for goods that are made to your specifications or clearly personalised, for example commissioned works or works with a dedication you requested. Contracts concluded in person at the gallery are not distance contracts and have no statutory right of withdrawal.
Model withdrawal form
(If you want to withdraw from the contract, please fill in this form and send it back to us.)
To: Ben Hammond, Weserhalle, Weserstraße 56, 12045 Berlin, Germany, info@weserhalle.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.